Welcome to Urusan Teknologi Wawasan Sdn. Bhd

Customer Focus

Customer Focus Photo

UTW believes, being a customer focused company is about creating the environment for everyone to continuously learn about their customers. It is the responsibility of everyone in the company to respond appropriately to customer complaints and their requirements. Thus , by having a structured and responsive organization, UTW is able to identify and meet its clients expectation through the organization backbone namely:


  • Structure


    Our organisation is designed to be responsive to customer requirements, manned by highly qualified and competent personnel supported by our human capital development policy.



  • System


    UTW is certified with ISO 9001: Quality Management Systems, ISO 14001: Environmental Management Systems, ISO 45001: Occupational Health & Safety Management System (OHSMS), ISO 41001: Facility Management Systems, and ISO 37001: Anti-Bribery Management Systems.



  • Technology


    Our services is advanced by the in-house developed Smart Asset Management Solutions (SAMs) enabling the company to facilitate the total facility management concept.



  • People


    More than 1,000 qualified workforce to provide superior maintenance and management services.